Privacy Statement

Last updated: 9 January 2025

This Privacy Policy describes how eventflo LLC (“we” or “us”) collects, uses, and shares your personal information when you use our website or utilize the services provided on the website (the “Site”). 

Topics:

• Personal information we collect
• How we use your personal information
• How we share your personal information
• How we store your data
• Email marketing
• Behavioral advertising
• Your data protection rights
• Third party websites
• Changes
• Contact Us

Disclosure 

Your privacy is important. We request only essential information for our services and take reasonable and appropriate steps to protect all applications or systems that make use of Google API Service and data derived from it against unauthorized or unlawful access, use, destruction, loss, alteration, or disclosure.

In sum, we comply with the Google API Services User Data Policy including the Limited Use requirements. Learn more at https://developers.google.com/terms/api-services-user-data-policy

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. When you create an account we will also collect information. Please see further below regarding use of the services.

When you use the Site we will collect some information about you even if you do not have an account.

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

We use Device Information for:

• Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location. 
• Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:

• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

The Provided Information we collect may include:

• Personal identification information (name, email address, phone number, etc.)
• Billing information (billing address, shipping address, payment information, including credit card numbers, etc.)

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information. 

When you sign in using an OAuth token or similar single-sign on authorization, we also collect information that you stored with your sign in account, which we treat as personal information.

How we use your Personal Information

We use the Provided Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to: 

• Communicate with you; 
• Screen our services for potential risk or fraud; 
• To promote safety, security and integrity, 
• To provide measurement, analysists and business services, 
• To research or innovate the Site, and 
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

How we share your Personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our visitors use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

The types of third parties with whom we might share elements of your Personal Information include:

• Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information
• Providers of email management and distribution tools
• Providers of security and fraud prevention tools and services, 
• Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

How you can manage or delete your information

We offer you a variety of tools to view, manage, download and delete your information below. You can also manage your information by visiting the settings of the Products you use. You may also have other privacy rights under applicable laws. To exercise your rights, visit our Help Centers or modify your settings under your account. 

How we store your data

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of information stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information. 

Email Marketing

If you make a purchase on this Site and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence.  We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.

You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Site, including promotions.

Behavioral advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: 

• Facebook: https://www.facebook.com/settings/?tab=ads 
• Google: https://www.google.com/settings/ads/anonymous 
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. 

Your data protection rights 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Information You Post on the Site

Please note that information that you voluntarily make public in your user profile, or which you disclose in a Public Channel will become publicly available and viewable by others. It is up to the Sites users to be aware of what information they are releasing to the public. The Company accepts no responsibility or liability for any private information that was inadvertently made public. If any information has been made public that was not intended to be made public, please send an email to hello@eventflo.com.

Banking and Payment information: 

We may ask you to provide banking and payment information to allow you to pay for the Subscription Service, pay for Add-ons, pay subscription fees to a channel, and participate in, sponsor, or host a webinar. In order to fulfill your requests for paid services, we share your banking and payment information with payment processors. For more information on this topic, please see the section about how we share your information with partners or third-parties.
Third Party Websites

Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.

Changes 

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Complaints

Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK.

Third Party Services

In order to provide the services, we may share with our business partners, in a secure environment, your personal and traffic data. These business partners may include group companies, carriers, partner service providers and/or agents. They are required to take measures to protect your personal and traffic data in accordance with the law.
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Our products and services may be licensed or co-branded and offered together with or directly by a partner company. If you register for or use such products, you consent to both Our and the partner company’s use of personal data collected in connection with the licensed or co-branded product. eventflo, our local partner, or the operator or company facilitating your communication may provide personal data, communications content and/or traffic data to an appropriate judicial, law enforcement or government authority lawfully requesting such information. We will provide all reasonable assistance and information to fulfill this request and you hereby consent to such disclosure.

1. Integration with YouTube and Facebook Meta: The Site utilizes OAuth integration with YouTube and Facebook Meta for user logins.
2. Information and Privacy Policy:
   • When you use these integrations, it’s essential to understand the information handling practices. Google’s Privacy Policy is applicable in this context.
   • The Google Privacy Policy: This policy provides insights into what data Google collects, the reasons behind their data collection, and how you can manage your information.
3. Data Management:
   • You have control over your data. You can update, manage, export, and delete your information following Google’s guidelines and settings.
4. Revoking Access:
   • At any point in time, you can revoke access granted to the MetaCDN YouTube API Client by visiting the Google security settings page. This step allows you to limit the access of your data.

By following these guidelines and utilizing the Google Privacy Policy and security settings, you can better manage your data when using the integrated YouTube and Facebook Meta services on the Site.

Explicit Consent

By using our services and this Site, you expressly consent to the collection, processing, and use of your personal information as described in this Privacy Policy. You also acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. If you do not agree with the terms of this Privacy Policy, please refrain from using our services. Your use of our services after any changes or revisions to this Privacy Policy shall constitute your explicit consent to such changes.

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.